Privacy policy

Who we are

MCC Solutions ("MCC," "we," "us") arranges mobile notary, loan signing and remote notarization services. This policy explains what personal information we collect through our website, client portal and contractor portal, how we use it, and the choices you have. Questions: booking@mcc-solutionsnj.com.

Information we collect

• Booking and contact details: names, email addresses, phone numbers, appointment addresses, signer names, company and file numbers, and notes you give us.
• Documents: closing packages, scanbacks and other files uploaded by clients, the desk or notaries.
• Notary applicant and contractor information: commission details, insurance and background check records, W-9 tax information, service areas, and agreement signatures.
• Billing information: invoice details. Card and bank payments are handled by Stripe; we don't store full card or bank account numbers.
• Technical information: IP addresses, browser type and pages visited, kept in server logs for security.
• Cookies and analytics: our public pages use Google Analytics, which sets cookies to measure visits and how pages are used. You can block these cookies in your browser or use Google's opt-out add-on. We also keep our own simple daily counts of page views and clicks on Book, Call and Get a quote, with no cookie and nothing that identifies you; we skip visitors whose browser sends Do Not Track or Global Privacy Control. If you arrive through a partner's referral link, we set one cookie (mcc_ref, 30 days) that holds only that partner's code and an expiry, signed so it can't be edited, so we can credit them if you book, write to us or buy; we don't set it when your browser sends Do Not Track or Global Privacy Control. The notary and client portals and the desk dashboard don't use analytics; they use only the cookies needed to keep you signed in.

How we use it

• To schedule, assign and complete appointments, and to send confirmations, reminders and status updates.
• To verify notaries and keep their credentials current.
• To invoice clients and pay notaries.
• To answer questions, prevent fraud, keep our systems secure and meet legal obligations.

We don't sell personal information, and we don't use your documents for marketing.

Who we share it with

• The assigned notary, who receives the appointment details and documents needed to complete the signing.
• The client who placed the order, such as the title company, lender or attorney on the file.
• Service providers that run our systems: website hosting, database and file storage, email delivery, text messaging, website analytics (Google Analytics) and payment processing (Stripe). They may use the information only to provide their services to us.
• Authorities, when the law requires it, or to protect the rights and safety of our clients, signers, notaries or MCC.

Text messages

Clients who give a mobile number when they book or send a request receive texts about it: confirmations, reminders, arrival updates, pay and tracking links. Notaries and other contractors who opt in on their application receive job offers, assignment updates and account notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are excluded from every category of sharing in this policy and will not be shared with any third parties. Our text-messaging provider handles phone numbers only to deliver our messages.

How long we keep it

• Closing documents and scanbacks are deleted 30 days after an appointment is completed or canceled.
• Booking records, invoices and notary credential records are kept as long as needed for our business and legal obligations.
• Notaries keep their own notarial journals as New Jersey law requires; MCC does not control those records.

Lead Desk

• If you use Lead Desk, we store your email address, your profile (your name, business, what you offer, mailing address, target business sizes and any revenue plan numbers you enter), the businesses you save, your notes and follow-up dates, the contact names and titles you add or choose, and the drafts we write for you.
• Search results come from OpenStreetMap. To research or write about a business, we may read that business's own public website, only when its robots.txt allows it. We show owner or manager names and details only when the business publishes them itself, and we do not guess email addresses.
• Your profile, the business details and the pages we read are sent to our AI provider, Anthropic, through its business API to write drafts and research. Do not enter Social Security numbers, bank or card numbers, or private information about people.
• We never send email for you. Payments are handled by Stripe. You can delete businesses in the app and export your list as a CSV, and you can ask us to delete your account and list by emailing us.

Retired services

• Resume Studio and Document Studio are no longer offered. If you had an account, the email address and the documents you stored may still be held until we delete them. Email us and we will delete them.

How we protect it

We use encrypted connections, private access-controlled storage, single-use sign-in links for notaries and password-protected desk access. Notaries agree in writing to keep signer information confidential. No system is perfectly secure, so contact us right away if you believe your information was exposed.

Toolkits and checklists

• Payments for toolkits are handled by Stripe. We do not see or store your card number.
• If you buy a toolkit, we store your email address and order so we can send the download link. Payment is handled by Stripe, and we do not see or store your card number.
• If you request the free checklist, we store your email address and whether you confirmed it, so we can send the download and, if you do not unsubscribe, occasional emails about new toolkits. Every email has an unsubscribe link, and you can ask us to delete your address.
• You can delete a document in the app, and you can ask us to delete your account and drafts by emailing us.

Your choices

You can ask us to access, correct or delete your personal information, or to stop sending you texts or non-essential emails. Email booking@mcc-solutionsnj.com. We may need to keep some records to meet legal obligations or complete an order already in progress.

Children

Our services are for adults. We don't knowingly collect information from children under 13.

Changes

We may update this policy. The date at the top shows the latest version; significant changes will be posted on this page.

Contact

MCC Solutions · booking@mcc-solutionsnj.com · (908) 444-6373