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Guide · Updated October 12, 2026

E-commerce basics: starting an online store

Selling online adds a layer of work that a brochure site does not have: inventory, payments, shipping, returns and support. Planning these before building saves a lot of trouble later.

Quick answer. Before starting an online store, list what you will sell, the cost to make or buy each item, the price and the shipping cost, then work out the margin after fees, packaging and returns. Heavy, fragile or low-margin products may be better sold locally or in a limited range.

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