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Document pack

Hardship Letter Kit: Letters, Call Script and Contact Log for Asking Creditors for a Payment Plan, Deferral or Lower Payment

Ask for a payment plan, a deferral or a lower payment the right way: by phone, then in writing, with a record of who said what.

$12 one time · 14-day full refund · Word and PDF · download link by email

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Who it is for

Anyone behind on bills, or about to be, after a job loss, cut hours or a medical expense, who wants to ask creditors for a break and keep proof.

Not the right fit if

You need legal help with foreclosure, eviction or a lawsuit: these are letter templates; talk to legal aid or a lawyer.

Why it is different

  • Facts only from consumerfinance.gov and consumer.ftc.gov, checked November 2026.
  • Templates you edit; no promises about what a creditor will do.
  • Word files to fill in and PDFs to print.

What is inside

  • Start here: what to ask for. Payment plans, deferrals, temporary reductions and forbearance, with what the CFPB and FTC say and what to keep in writing.
  • Hardship letters. Six editable letters: credit card issuer, auto lender, mortgage servicer, utility, landlord and medical provider.
  • Call script. What to say, the questions to ask before agreeing, and what to avoid.
  • Who I talked to log. One line per call or letter, plus each creditor at a glance.
  • Follow-up letters. Confirm a phone agreement, chase a request with no answer, and ask for the terms in writing.

A look inside

The first pages, as you will get them

Page 1 of the Start Here What To Ask For (Hardship Letter Kit: Ask for a Payment Plan in Writing)
First page of Start Here What To Ask For
Page 1 of the Hardship Letters (Hardship Letter Kit: Ask for a Payment Plan in Writing)
First page of Hardship Letters

Get it

Hardship Letter Kit: Ask for a Payment Plan in Writing

Choose what to get

One-time prices. You pay only for the option you choose.

License

Team and organization licenses let you share the files within your organization. No resale or public posting. The multiple applies to the main product; an add-on or Updates Pass chosen with it keeps its own price. How licenses work.

Gift

14-day full refund. If it is not right for you, email us within 14 days and we refund you in full. Terms

Secure checkout by Stripe · instant download right after payment, link also by email · files: Word and PDF · one-time price, no subscription · plus sales tax where applicable · made by MCC Solutions in Cranford, NJ

Or pay with PayPal

Uses the email and terms box above. You get the same download link by email.

Want every toolkit? The toolkit membership includes all of them, with a lower rate if you pay yearly.

Get every update for a year, $29: the Yearly Updates Pass gives you each refreshed edition we release of the kits you own. One payment, no automatic renewal.

Delivered as a zip of editable Word files and printable PDFs. For one business, your own use. General information and templates, not legal, tax or accounting advice. General information and letter templates, not legal, credit or financial advice. Creditors decide their own terms and no letter guarantees an outcome. Not affiliated with the CFPB, the FTC or any creditor. Payment is handled by Stripe. If a file will not open or something looks wrong, reply to your order email and we will make it right.

Ways to get it

Just this kit, or more

This kit

$12 one time

Hardship Letter Kit.

Buy this kit

The set

$29 one time

6 kits including this one, $40 less than buying them separately.

See the set

Membership

$29 a month

Every kit and document pack in the store, including new ones. Cancel any time.

See the membership

Questions

Common questions

What do I get and how is it delivered?

The Hardship Letter Kit comes as a zip with five documents, each as an editable Word file and a printable PDF: Start Here What To Ask For, Hardship Letters, Call Script, Who I Talked To Log, and Follow-Up Letters. The download link arrives by email after payment.

Will it open on a Mac, Google Sheets or my phone?

The PDFs open in any PDF reader, including on a phone. To edit, open the Word files in Word, Google Docs or LibreOffice on a Mac or PC. If a file will not open or something looks wrong, reply to your order email and we will make it right. If it is not right for you, email us within 14 days of buying for a full refund.

Is this legal or tax advice?

General information and letter templates, not legal, credit or financial advice.

Is it up to date?

Its facts come only from consumerfinance.gov and consumer.ftc.gov, checked November 2026. Creditors decide their own terms, and no letter can promise an outcome.

Free sample

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